2018 Authorised Persons Association Professional Development Seminar Program

Day 1 - Thursday 24 May 2018

8:00 – 8:50


8:50 - 9:00   Rocky Warren

9:00 – 9:15

Conference Opening

9:15 – 10:15

Noelne Wadham



10:15 – 10:30

Council Presentation

10:30 – 10:35

Trade Sponsor

10:35 – 10:50

Morning Tea

10:50 – 11:20

Dog and Cat Management Board Representative

Dog and Cat Management Board

Update from the Dog & Cat Management Board

11:20 – 11:45

Stephanie Paprzycki-Baker

Greyhound Racing SA

Managing Compliance in the greyhound industry

11:45 - 12:15

Joy Verrinder

G2Z Cat Desexing

Co-operative cat desexing program

12:15 – 12:30

Christine Robertson

Chip Blitz

Update on the Chip Blitz program

12:30 – 12:35

Trade Sponsor

12:35 - 1:15 Lunch

1:15 – 1:45

Ian Hulmes

Workforce Hire

1:45 – 2:10

Adrian Hill

City of Holdfast Bay

21 Secrets to Success - Interviews with 21 Successful Adelaide CEOs

2:10 – 2:35

Scott Growden

Federal Police

2:35 – 2:40

Trade Sponsor

2:40 – 2:55

Afternoon Tea

2:55 - 3:20 Master Rice
District Court of South Australia

3:20 - 4:20

Dale Mazzachi & Paul Kelly

Norman Waterhouse Lawyers

4:20 – 4:50

Brenton Thomass, Kristy Noakes, Samantha Hourigan

Local Nuisance from Councils Perspective

4:50 – 5:00

Daily wrap up

Rocky Warren

Awards Night
6:00 Welcome

Guest Speaker

Neil Davis
Sammy D Foundation
Drug & Alcohol Related Violence

Awards Presentation

Animal Management Officer of the Year
Sponsored by Dog and Cat Management Board

New Regulatory Services Officer Award

Sponsored by KelledyJones Lawyers

Excellent in Regulatory Services
Sponsored by Norman Waterhouse Lawyers

10:00pm Close

Day 2 - Friday 25 May 2018

7:30 - 8:30 Breakfast

8:30 - 8:50 Registration

8:50 – 9:00

Rocky Warren

Welcome, Opening and Award Winners

9:00 – 10:30

Nicola Lipscombe

Powerful Listening 

Resilience & Thriving for APA

10:30 - 10:45 Petra Edwards
Companion Animal Behaviour Consultant

10:45 – 10:50

Trade Sponsor

10:50 – 11:10

Morning Tea

11:10 – 12:10

Cimon Burke

KelledyJones Lawyers

12:10 - 12:40

Juliette Jones

Equal opportunity commission

Equal Opportunity in the workplace

12:40 - 12:45

Trade Sponsor

12:45 – 1:30


1:30 – 2:00

Dr Torben Nielsen

University of Adelaide

Management of Cats in Adelaide Councils

2:00 - 2:15

Brenton Thomass

City of Port Adelaide Enfield

Dog Behaviourist Trial - 12 months on, whats happened?

2:15 – 2:30

Council Presentation

2:30 – 3:00

Tim Groves

Department of Environment, Water and Natural Resources


Seminar Wrap Up

Seminar Presenters

Joy Verrinder

Strategic Director - Animal Welfare League Queensland

Dr Joy Verrinder is Strategic Director of the Animal Welfare League of Qld and its national programs, the National Desexing Network and Getting 2 Zero.

She has worked successfully with local and state governments, veterinarians, breeders, the pet industry and other animal welfare organisations at local, state and national levels over the last 14 years to prevent unwanted cats and dogs. In 2016/17, AWLQ achieved zero euthanasia of all healthy and treatable cats and dogs in the sixth largest city in Australia, the City of Gold Coast, reducing euthanasia rates from 50% of cats and 30% of dogs in 2001/2 to 8% for both cats and dogs in 2016/17. She is now working with other local and state governments to develop and implement these successful strategies, especially NDN Cooperative Desexing Programs and Breeder Permit legislation.

She is also an educator and ethicist with a doctorate in animal ethics from the University of Queensland, Master’s degrees in Business Administration and Professional Ethics and Governance.   She has served on the Boards of numerous animal organisations, on Queensland Government and Griffith University Animal Ethics Committees, and an Australian Government Animal Welfare Strategy Working Group. 

For information/support, please contact:

Joy Verrinder PhD BA Cert T MBA MA

Strategic Director

Animal Welfare League of Qld Inc, NDN and G2Z

Mob: 0417 788 063



Neil Davis

Executive Director

Sammy D Foundation

After losing our son to "One Punch" thrown by gate-crashers at a private party my wife Nat and I started the Sammy D Foundation. The Foundation believes that every young person deserves to be loved, supported and protected. Many need guidance and positive role modelling to equip them with the skills and confidence needed to not only avoid dangerous situations, but to also live healthier, safer and successful lives.


Nicola Lipscombe

Powerful Listening

In 2011 my life was turned upside down with the discovery of a tumour the size of a grapefruit sitting on my lung.
"This CAN’T be happening ..."
Telling my Boss I wouldn’t be able to teach that Summer Semester was an eye opener in listening and responding. His complete focus on the administrative aspects of handing my teaching over and complete lack of empathy remains a ‘DID NOT LISTEN’ life highlight of mine.
Numerous people provided advice at the time and many offered reassurances. Whilst their intentions were good I didn’t feel heard, understood or validated for feeling as I did. Fortunately for me one girl friend DID LISTEN in the way I needed. She was very PRESENT and held space for me to talk when I needed to. She did not interrupt. She remained CALM. She was WARM and EMPATHIC, yet did not join in and become upset. I finally felt seen, heard and validated. It made an enormous difference. Listening Matters.

Professionally Speaking

As a pharmacist I spent over a decade listening to patients from every walk of life. I may not have had firsthand experience with heroin or the death of a life partner – I remained open, accepting and listened to their stories. Similarly with Doctors and staff, I had a knack of connecting and gaining support. Indeed, I acquired a reputation as being able to communicate with the ‘difficult’ patients and professionals alike. I believe that powerful listening is our access to understanding (of others and ourselves) and paves the way for success in life, love and business. 

I also credit the skills of powerful listening for my own success when I entered Pharmaceutical Sales. Winning the National Representative of Year award in my first year was testament to how I chose to operate. Powerful Listening was at the core of my (secret!) sales strategy. I didn’t just listen with my ears, I listened with my heart and took time to ‘see’ and know my medicos and what drove them.

I went on to work in academia for 9 years, which gave me the opportunity to more formerly research and teach active listening skills at a tertiary level. Winning four university awards along the way for my teaching of this work reinforced its importance and value. During this time I also coached and mentored students, and to this day their journeys still warm my heart.

Along the way I have completed Management Training and post graduate qualifications in Higher Education and Neuro-Linguistic Programming, and I have national accreditation as a Trainer and Assessor.

As well as listening to others I take time to LISTEN TO MYSELF. One of my values is love of learning and I continue to honour that. I am excited to be completing my Masters in Applied Positive Psychology in 2016.

I truly believe in the power of listening to transform and now teach, share and inspire others to become Powerful Listeners in their families, work places and communities.


Noelene Wadham


Noelene was previously State Manager (SA) for National Disability Services and has a strong understanding of the disability sector, having been appointed as the inaugural chairperson of the NDIS Working Group which supported the introduction of the 0-8 year age group rollout of the NDIS for SA children’s service providers.

With extensive experience as a board member and private consultant to a range of management teams at top levels of government, Noelene offers excellent credentials across strategic planning, management and governance.


Adrian Hill

Acting Regulatory Services Manager

City of Holdfast Bay

Adrian has worked in many fields including as a Personal Trainier, Nutritionist, Chef, Consultant and award winning Producer / Director. He now works in the Environmental Health section at the City of Holdfast Bay and as Acting Regulatory Services Manager. He also owns and runs the company What’s on in Adelaide and is passionate about all that South Australia has to offer.


Cimon Burke

KelledyJones Lawyers

Cimon has close to 10 years experience advising and representing councils on a diverse range of matters, with particular expertise in regulatory services, property and corporate governance. Cimon prides herself on delivering high-quality, timely and practical legal solutions consistent with the KelledyJones Client Undertaking.

Always active in delivering training sessions, seminars and papers, Cimon is a leader in her field with a reputation for being a first rate lawyer and an excellent and informative presenter and educator.


Paul Kelly

Norman Waterhouse Lawyers

Paul Kelly is a Partner in the firm’s specialist Local Government Governance & Regulatory Services Team. The Norman Waterhouse Local Government Team is the largest of its kind in the State and is widely recognised as the leader in the provision of administrative and regulatory advice to the local government sector in South Australia. Paul also leads the NW Credit Management team, a specialist debt recovery service tailored exclusively for local government in South Australia. Paul’s experience includes governance, policy advice, administrative law issues and statutory interpretation. Representing client councils in contested matters in the Magistrates Court, the Liquor Licensing Court and Tribunal, the District Court, the Supreme Court and the Environment, Resources and Development Court, is a principal area of Paul’s practice.

Paul’s experience in the South Australian Police Department and the Office of the Director of Public Prosecution gives him a unique insight into the Criminal Justice System.

Paul has recently successfully represented a council client in the High Court of Australia. 


Dale Mazzachi

Norman Waterhouse Lawyers

Dale provides advice to councils on all aspects of their administrative, regulatory, governance and employment requirements.

Dale has appeared in and instructed on matters in the High Court of Australia, Federal Court of Australia, Supreme Court of South Australia, District Court of South Australia, Magistrates Court of South Australia and the South Australian Industrial Relations Court and Commission. He regularly presents at workshops and training sessions for both public and private sector clients.

Dale also assists councils and private sector clients in a broad range of employment matters including analysis of State and Commonwealth legislation and interpretation and drafting of Awards and Enterprise Agreements.

Dale has firsthand experience in the local government sector and was formerly the Deputy Mayor and a Councillor of a large metropolitan council.


Ian Hulmes

Consultant/Operations Manager

Workforce Hire

Ian was a member of the South Australia Police (SAPOL) between 1975 and 2013.  Between 1999 and 2013 he served in a senior role at the rank of Senior Sergeant.  In this role he drove the design and implementation of a revised promotional framework for SAPOL.  This influenced other Australian and New Zealand police agencies in their organisational development and he was commended by the Australasian Police Professional Standards Council for this.

Ian’s outstanding capacity to build relationships with internal and external stakeholders and his pragmatic approach to the career development needs of others lead South Australia’s interests in the development of the National Public Safety Training Package.  His representation of SAPOL with the University of South Australia’s Strategic Partnerships saw the creation of an (entry level) post graduate executive management programme.  This drew international interests and ultimate recognition by the North Carolina (USA) City Mayor and Police Commissioner for his contribution to the development of police.

His professionalism, persistence and commitment to SAPOL’s service to the South Australian community saw him spearhead an internal work group to charter cross-government relationships.  Consequently, Ian was appointed Manager of an integrated business unit which introduced training programs, managed training venues, provided development for government and private sector employees along with the general management of the Police Academy infrastructure and development programs.

Since 2013 Ian has been Operations Manager of Workforce Hire Pty Ltd and brought about improvements involving system design, quality assurance and operations management.  He undertakes a range of workplace investigations, internal staff development, external training delivery in the areas of leadership, performance management, public speaking and the delivery of training skills forms an everyday part of his current responsibilities.

  Dr Torben Nielsen
Senior Lecturer 
University of Adelaide

I graduated as a vet in 2002 in Denmark and worked in England as a small animal vet until 2008 when I started a PhD in epidemiology about Salmonella in dairy cattle. After this I worked in research in evidence based veterinary medicine at University of Nottingham before I moved to Australia in 2013. I became board certified with the European College of Veterinary Public Health the same year and began teaching epidemiology and Veterinary Public Health at the University of Adelaide. I am currently employed as senior lecturer in Veterinary Public Health. My research interests vary and include infectious diseases, animal welfare (including sheep mortality, dog bites and cat management), antimicrobial stewardship and biosecurity.


Steph Paprzycki-Baker

Welfare Compliance Officer

Greyhound Racing SA

Steph is a Welfare Compliance Officer at Greyhound Racing SA.  Prior to her employment with GRSA, Steph was employed within the Regulatory Services/Animal Management Department’s both the City of Salisbury and City of Charles Sturt.

With thanks to our corporate partners: 


Mailing Address: PO Box 117 MAITLAND   Email: admin@lgapa.com.au

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