The APA is proud to bring back Cert Group to deliver their Situational Safety and Tactical Communications Masterclass.

The masterclass will cover:

• Situational Awareness
• Tactical communications principles / techniques
• Stance and inter-personal engagement techniques
• Assessing and approaching properties and completing a safe door knock
• De-escalation techniques

This training is essential for authorised persons who are working with the public and teaches officers how to gain improved cooperation under all circumstances. It also teaches how to manage difficult customers using proven techniques that maximise the opportunity for a positive outcome. 

This training is only $50 for APA financial members and $100 for non-financial members

To download the flyer click here.